I am the IT administrator for a small business running on all Macs. We have grown large enough now that I require a help desk trouble ticketing system in order to stay organized. I would like to think that a 43folders forum would appreciate an all Mac environment, so I have come here for advice. Thanks to Merlin, I am also a big fan of GTD and it has helped me greatly to do my job so far. So my challenge to you is to recommend a help desk trouble ticketing system that is both Mac friendly and GTD'ish.

Thanks, Craig